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Closing on: Jun 20, 2024
Job Category: Public Sector
Job Type: Interim
Job Location: London
Salary: £ Negotiable


Inspection and Maintenance: Collaborate with the Area Repairs Manager (North West/South Central) to develop and implement systems for regular inspections of external and communal property areas. Identify reactive repair and cyclical maintenance needs, prioritizing and programming required works.

Collaboration: Work with Housing services colleagues to enhance quality and customer satisfaction for residents. Adopt a flexible approach to resource deployment within the Property Services Division to manage workload fluctuations.

Investment and Planning: Highlight key investment needs to the Property Planning and Assets Team for major works program planning. Provide technical support and manage the local delivery of the repairs term partnering contract to ensure compliance.

Health and Safety: Implement and document the Council’s health and safety policy for residents, staff, and contractors. Provide expert knowledge on health and safety law related to the construction industry.

Leadership and Management: Offer strategic leadership within the Housing portfolio, collaborating with Members, services, partners, and stakeholders. Ensure high standards for repairs in residents’ homes, effective complaint management, and comprehensive resolution of disrepair claims.

Insurance and Claims: Process claims for works covered by the Council’s insurance policy, ensuring team awareness of policy terms. Maintain Section 20 paperwork and insurance claims for pre and post inspections.

Inspections: Conduct post inspections of building structures, furniture, fabric, resident repairs, communal areas, estates, and grounds. Use Site Audit Pro or equivalent for inspections, raise orders, and provide detailed inspection reports to residents within 3 working days.

Contract and Cost Management: Manage daily requests for contract/cost variations, ensuring compliance with Section 20 limits. Handle payment approvals for contractors up to £1,500 per job and manage the post-inspection process.

Communication: Manage cancellation requests from contractors, providing detailed reasons for refusals. Conduct pre-inspections, confirming appointments with residents, and updating inspection details on SharePoint and Orchard.

Insurance Coordination: Proactively check Orchard for orders related to insured perils, ensuring claims are logged and monitored. Provide timely responses to the RBKC insurance team within agreed SLA timeframes.

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